Contact Us


2859 South Bumby Avenue
Orlando, FL 32806

Office Hours

Monday – Friday: 8:30am – 6pm


(407) 800.7711


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Frequently Asked Questions

If you have any questions that are not listed here, please don’t hesitate to reach out to us.


How much will it cost?
ABA services are typically covered by your insurance provider under mental health/behavioral services. Plans vary but many include copays or coinsurance. You can call your insurance company to find out what your benefits include, or we can assist you in the process. You can use the Family Empowerment Scholarship (formally Gardiner) to pay those fees or use them to directly pay for services. Please contact us for more information.
How many hours will my child get?

The hours recommended are determined during the assessment. Every child and their needs are unique, and it is necessary to have good understanding of these needs before hours can be determined.

How much ongoing supervision will therapists receive by a BCBA?

Hidden Potential believes in frequent, in-person supervision by your BCBA. We strive for once a week but sometimes it may be bi-weekly depending on scheduling. Your BCBA will also provide parent coaching so you will see them often.

What should I look for in an ABA provider?
  1. Quality – High quality services means quality results. We recommend you look for experienced and qualified professionals, individualized treatment, and treatment based on data.
  2. Communication and Cooperation – You know your child best and we want to work as a team with you to improve your child’s quality of life. It will start during the assessment and should continue throughout treatment. We always want an open line of communication so share your opinions, ask questions, and express concerns with us. Caregiver involvement is imperative and is one of the biggest factors to ensure success. Let’s work together for your child!
  3. Compassion – It is important that your ABA providers understand your child’s experiences and practice patience, flexibility, and understanding during treatment. We see your child as more than their behavior. They have thoughts, opinions, and feelings like everyone even if they may not directly express it. A good provider will consider this and adjust the therapy approach when needed.
  4. Trust Your Instincts – We know that finding the right fit for your child and family can be a long and daunting process. You should ask any questions you have, explore all your options, and develop a good rapport with your provider. This will ensure the greatest success for your child.